PRIVACY POLICY

Rip Current Pool Service & Repairs LLC

Rip Current Pool Service & Repairs LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information obtained through our website, services, and communications.

1. Information We Collect

We may collect the following information:

  • Name

  • Phone number

  • Email address

  • Service address

  • Scheduling and service details

  • Communication preferences

Information is collected when you submit forms, request services, communicate with us, or interact with our website.

2. How We Use Your Information

We use collected information to:

  • Provide and manage services

  • Schedule appointments

  • Send estimates, invoices, and service updates

  • Communicate via SMS, phone, or email

  • Improve customer experience

  • Comply with legal obligations

3. SMS & Messaging Privacy (A2P Compliance)

If you opt in to receive SMS messages from us:

  • Your phone number will not be sold or shared with third parties for marketing purposes

  • Messages are limited to service-related communications

  • You may opt out at any time by replying STOP

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share information only:

  • With service providers assisting in business operations

  • When legally required

  • To protect our legal rights or comply with law enforcement

All service providers are required to maintain confidentiality.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

6. Cookies & Tracking

Our website may use cookies or similar technologies to enhance functionality and analyze usage. You may disable cookies in your browser settings.

7. Your Rights

You may:

  • Request access to your personal data

  • Request corrections or deletions

  • Withdraw consent for communications

Requests can be made by emailing Office@ripcurrentpoolservice.com.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect information from children.

9. Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

10. Contact Information

Rip Current Pool Service & Repairs LLC
105 Southeast Pkwy, Suite 109
Franklin, TN 37064
Email: Office@ripcurrentpoolservice.com
Website: https://www.ripcurrentpoolservice.com/